Google Subscriptions

Oct.18.2021 BY KIX_CALIBER


We are currently aware of an issue with Google Subscriptions where the subscription appears active while viewing the Google Play Subscription menu, but does not appear active in-game. While our engineers are investigating the root cause of this issue, please contact our Customer Service team if you have been affected. Creating a support ticket will allow us to verify your subscription status and credit the missed subscription crates.

To contact Customer Support:

  1. Tap your profile picture while in-base
  2. Tap the “Settings” tab
  3. Navigate down to the support section
  4. Select “New Ticket”

Thank you for your patience as we investigate.


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